Jason came all the way out from Vancouver to help us and boy are we ever appreciative he did. We were in an awful situation. He was a very professional and caring young man. It was quickly apparent that Jason was very astute in correctly determining the problem and with his expertise, he replaced the damaged parts, fixing the problem surprisingly rapidly with great skill plus double checking to help make sure everything was running properly. He also made a point of leaving the area in which he worked neat and clean. Jason is a talented, knowledgeable and very friendly, respectful person who you can put your trust in I will be recommending Jason to our friends and will only use his expertise from this point forward.
Took a risk at this newer company compared to the big name brands and glad I did. Quality workmanship and exceptional customer service from Darryl, who I can say was passionate about his work. He also gave good insights and recommendations for the future. He shared that their company's goal was try not to come back the second time so everything should be done right the first time. Shout out to Jason as well for his good advices. Can't wait to work with them again someday. Thank you and keep it up guys.
Installing new pipeline. They charge 3% on credit cards payments which is illegal unless they have an authentication from Visa or other CC companies. That should be the cost of business, especially when it's not small business. Also they charge $160 ++ to inspect your request for 20 minutes work! The work itself is good but the question is, would I be using them again?Kevin, who did the work was great and did a good job.
I contacted Impetus Plumbing for my parents as they were having an issue with their furnace. Terence was quick to respond but also extremely informative on why the issue occurred. He provided two repair scenarios which were quoted fairly to what the market generally asked for. The work was completed within the day and the furnace was up and running! My parents couldn't be happier with the high quality of work and professionalism him and his team provided.
Outstanding customer service and great quality work. They were very knowledgeable and we were able to get some great info on how our older house's plumbing worked. Highly recommend using them
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